Silver Book Fact
During the first year of a community pharmacy services program in 2003 which included 256 diabetes patients who used scheduled consultations, clinical goal setting, monitoring, and collaborative drug therapy management with physicians and referrals to diabetes educators, patient satisfaction with overall diabetes care improved from 57% to 87% in the first six months.
Garret D, Bluml B. Patient Self-Management Program for Diabetes: First-year clinical, humanistic, and economic outcomes. J Am Pharm Assoc. 2005; 45(2): 130-7. http://www.aphafoundation.org/sites/default/files/ckeditor/files/MP7-PSMP-Diabetes-JAPhA-Final%20Report.pdf